Payment Policy


At Singvet, we believe in providing quality service for you and your pet. This involves hiring quality employees, purchasing necessary equipment and medications. We can only continue to maintain such care and services if we receive prompt payment for the services rendered. We have a no credit policy and all outstanding invoices have to be paid upon discharge. This includes all in-hospital patients, surgeries and upon completion of all out-patient consultations.

A minimal deposit is required for hospitalisation, surgeries and procedures to allow us to proceed with the agreed treatment. Additional top-up of the initial deposit may be necessary with hospitalised pets as treatment progresses.

Full payment is required at the time services are rendered.
For your convenience, we accept Cash, Nets, Masters, Visa, Amex, Apple Pay, Samsung Pay, Paywave.